Legal Documents

Dkgames Terms and Conditions

Please read these Terms carefully before using our platform. They define the rights and responsibilities of both you and dkgames.

Last Updated: 1 January 2026

Key highlights at a glance

Key highlights from the full Terms and Conditions

Eligibility requirements

You must be at least 18 years old to use dkgames. Minors are strictly prohibited from creating or using an account.

Payments & Withdrawals

Verified payment methods must be used for all deposits and withdrawals. Identity verification (KYC) is mandatory before processing any withdrawal.

Bonus Usage Rules

Each bonus carries its own wagering requirement. A specified amount must be wagered before the bonus can be withdrawn.

Account Security

Only one account is permitted per person. You are responsible for keeping your account password and information secure.

Responsible Gaming

Gaming is meant to be enjoyable. We offer limit-setting and self-exclusion options. If you feel something is wrong, let us know right away.

Prohibited activities

Any attempt at fraud, money laundering, or hacking the system will result in account termination and legal action.

1 Introduction & Eligibility

Welcome to dkgames.pro. These Terms and Conditions ("Terms") govern your use of the dkgames platform and all its services. By accessing our website, creating an account, or using any of our services, you are deemed to have accepted these Terms.

These terms and conditions form a legally binding agreement between you and dkgames. Please read this document carefully before using the platform. If you disagree with any part of these terms, please do not use our platform.

These Terms and Conditions have been prepared in compliance with applicable laws in Bangladesh and international gaming regulations. Any disputes will be resolved through international arbitration.

Dkgames reserves the right to update or modify these terms and conditions at any time. If changes are made, we will post a notice on the platform and inform you via your registered email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Account Registration

You need a personal account to enjoy everything dkgames has to offer. During registration, please provide accurate and complete information, and keep it updated if anything changes.

What you need to register:

  • Full name (as per national ID)
  • A valid email address
  • An active mobile number
  • Date of birth (to verify you are 18 or older)
  • Your preferred payment method details

Single Account Policy:

Each person may only hold one account. Creating multiple accounts for the same individual is strictly prohibited. Any violation of this rule will result in all accounts being closed, and deposited funds may not be returned.

Keep your login credentials (email and password) strictly confidential. Do not allow anyone else to access your account. If you suspect unauthorized access, contact our support team immediately.

Providing false information during registration can cause complications during account verification and may result in withdrawals being blocked. Give accurate details and avoid the hassle.

3 Age & Eligibility

Dkgames is an adult gaming platform. You must be at least 18 years old to use this platform. Registration or use by anyone under 18 is strictly prohibited.

Dkgames is committed to protecting minors. We enforce strict age verification procedures. If an account holder is found to be under 18, the account will be closed immediately and all associated transactions will be voided.

Additional eligibility requirements:

  • You must play on your own behalf and with your own funds
  • You must not be subject to any active gaming ban
  • You must be of sound mind when managing your account
  • Special rules apply to professional players and immediate family members of dkgames employees

4 Deposits & Withdrawals

Dkgames supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. All payment transactions are encrypted and secure.

Deposit rules:

  • Minimum deposit amount: ৳50
  • Deposits are generally credited to your account instantly
  • Deposited funds must be used for gaming purposes only
  • Deposits from third-party payment accounts are not accepted

Withdrawal rules:

  • KYC (identity verification) must be completed before making a withdrawal
  • Withdrawals may only be made to a payment method registered in your own name
  • Processing time: 24–72 business hours
  • Minimum withdrawal amount: ৳200
  • Large withdrawal amounts may require additional verification

We monitor all transactions to prevent money laundering. dkgames reserves the right to suspend or cancel any suspicious transactions.

5 Bonuses & Promotions

Dkgames offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before participating. Accepting a bonus constitutes agreement to its associated terms.

General bonus terms:

  • Each bonus comes with a specific wagering requirement
  • Only a set portion of bets placed with bonus funds counts toward bonus wagering
  • Multiple bonus offers cannot be used at the same time unless explicitly stated
  • Expired bonuses are automatically cancelled
  • Attempting to withdraw without meeting the bonus terms may result in the bonus and any associated winnings being forfeited

Bonus abuse:

Any attempt to abuse the bonus system — such as opening multiple accounts to claim bonuses or manipulating wagering requirements in any way — will be subject to strict penalties. dkgames reserves the right to close such accounts and forfeit all bonuses and associated winnings.

For details on current bonuses and promotions, visit our Bonus Page and Promotions Page here.

6 Gaming Rules

All games on dkgames are RNG (Random Number Generator) certified to international standards. Game outcomes are entirely random and not predetermined in anyone's favor.

Keep in mind while playing:

  • If disconnected during a game, your game state is saved on the server
  • If a game is interrupted due to a technical issue, dkgames server records will be considered final
  • Winnings resulting from a game error or glitch are not valid
  • In live games, the dealer's or operator's decision is final

Every game has its own rules, which can be found within the game interface. It is advisable to read them before you start playing.

7 Prohibited activities

The following activities are strictly prohibited on the dkgames platform in order to maintain a fair environment:

  • Any form of fraud or deceptive activity
  • Using software, bots, or automated systems to play games
  • Exploiting system vulnerabilities or bugs for unfair advantage
  • Using the platform for money laundering or illegal financing
  • Harassing or threatening other users
  • Abusing bonuses by creating multiple accounts
  • Using dkgames' intellectual property without permission
  • Any form of cyberattack or hacking attempt

Involvement in any of the prohibited activities listed above will result in immediate account termination and, where applicable, legal action. All deposits and winnings may be forfeited.

8 Responsible Gaming

Dkgames believes gaming should be fun, not a source of problems. We are committed to the mental and financial well-being of all our users.

Our Responsible Gaming Tools:

  • Deposit limits: Set your own daily, weekly, or monthly deposit limits
  • Session Limits: Set a time limit on how long you play in a single session
  • Self-exclusion: Take a break from the platform for a set period of time
  • Permanent ban: Permanently close your account if you feel it is necessary
  • Reality Check: Regular reminders of how long you've been playing

If you notice signs of gaming addiction or problem gambling, visit our Responsible Gaming page and reach out to our support team. Our trained staff are always ready to help.

9 Account Closure & Suspension

You can request to close your account at any time through our support team. Any funds in your account can be withdrawn before closure, however any bonus balance will be forfeited.

Circumstances under which dkgames may close an account:

  • Serious breach of terms
  • If fraudulent activity is proven
  • Failure to pass KYC verification or providing false information
  • Extended inactivity (generally more than 12 months)
  • Legal or regulatory reasons

In the event of an account suspension or closure, we will notify you by email in advance where possible. However, in cases of fraud or security threats, immediate action may be taken without prior notice.

10 Privacy & Data Protection

Protecting your personal information is our top priority. dkgames follows strict data protection policies, and all data is secured using TLS 1.3 encryption.

Your information is used solely for service delivery, identity verification, and legal compliance. We do not share your data with third parties unless required by law. For more details, please refer to our Privacy Policy here.

11 Limitation of Liability

Dkgames strives to provide the best experience through its platform. However, dkgames is not liable for the following:

  • If a game is interrupted due to loss of internet connection
  • If loss or damage occurs due to a third-party software or device issue
  • If the service is temporarily unavailable due to an unexpected technical issue
  • If account credentials are compromised due to the user's own negligence
  • In force majeure situations (natural disasters, war, government directives, etc.)

In any circumstance, dkgames's maximum liability is limited to the amount deposited by you in that specific transaction.

12 Changes to Terms & Contact

Dkgames reserves the right to modify these Terms and Conditions, in whole or in part, at any time. For significant changes, we will notify you at your registered email address at least 7 days in advance.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you have any questions or feedback regarding these terms, please contact us:

  • Email: support@dkgames.pro
  • Live Chat: via the chat icon at the bottom right of the website
  • Help Center: /help-center

These Terms have been prepared in Bengali, and the Bengali version shall be considered the definitive text. Any disputes will be resolved through international arbitration.

FAQ

Frequently asked questions about the Terms and Conditions

Yes. This page always displays the most current version of our terms. You can check the "Last Updated" date at the top of the page to see when changes were last made. For significant updates, we'll notify you by email in advance.

Winnings from bonus funds require the wagering requirement to be met before withdrawal. However, your own deposited funds (excluding bonuses) can be withdrawn at any time. See the bonus page for full details.

If an account is closed for reasons other than a terms violation, deposited funds are generally refunded. However, funds may be forfeited if the closure is due to fraud or prohibited activity. Contact support for more details.

Multiple accounts at the same address or on the same device may require verification. Separate family members may open individual accounts, but the same bonus cannot be claimed more than once. If in doubt, contact support first.

Start by contacting our support team. Most issues are resolved within 24–48 hours. If support cannot resolve the matter, a formal dispute process can be initiated. All disputes will be handled through international arbitration.

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